Terms of Service

Terms of Service for Sand + Fog

Using Our Site

By browsing or purchasing products from Sand + Fog, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website.

Your Account

If you create an account with Sand + Fog, you are responsible for maintaining the security of your login credentials. Do not share your password with anyone. Please notify us immediately if you believe someone has accessed your account without your permission. We are not responsible for any losses resulting from unauthorized use of your account due to failure to protect your login details.

Orders and Payment

When you place an order at Sand + Fog, you are making a legal offer to purchase the selected products. We reserve the right to accept or decline any order at our sole discretion, although cancellations are uncommon and typically result from payment issues or stock availability.

All prices are listed in USD and may be subject to change without notice.
In the event of a pricing error detected before shipment, we will contact you prior to proceeding with your order.
Payment is securely processed at checkout through our approved payment providers. Full card details are not stored on our servers.
Perfume oil purchases are limited to five units per scent, per customer. Orders exceeding this limit will be canceled to ensure fair product availability.

Shipping

We ship all orders to the billing or shipping address you provide during checkout. Please ensure all address information is accurate because once a package is dispatched, we cannot reroute or redirect it.

Delivery times provided are estimates and not guaranteed.
After your order leaves our facility, it is under the carrier’s control. Sand + Fog will assist in tracking your shipment but is not liable for delays or damages occurring during transit.

Returns and Refunds

Our Returns & Refunds policy is incorporated into these terms. Please review it carefully before making a purchase to understand your rights and obligations regarding product returns.

Intellectual Property

All content on the Sand + Fog site—including text, images, logos, and product names—is owned by us or our licensors. You may use site content for personal, non-commercial purposes only. Any commercial use or reproduction without prior written permission is prohibited.

Acceptable Use

You agree not to use our site for any unlawful or harmful activities, including but not limited to data scraping, spreading malware, spamming, or attempting unauthorized access to our systems. We reserve the right to block access and pursue legal remedies if you violate these terms.

Limitation of Liability

Sand + Fog provides products and site access “as is,” without guarantees of continuous or error-free operation. To the maximum extent allowed by law, we disclaim liability for indirect, incidental, or consequential damages arising from your use of our products or website. Our total liability for any claim related to the products is limited to the purchase price you paid.

Governing Law

These Terms of Service are governed by the laws of the jurisdiction where Sand + Fog is registered. Any disputes will be resolved exclusively in the courts located in that jurisdiction.

Changes to These Terms

Sand + Fog may update these Terms of Service periodically. Revised terms take effect immediately upon posting. Continued use of the website indicates your acceptance of any changes.